Distribution Essay

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In business,  distribution  is the  process  by which a good or service is made  available to the  consumer. Distribution  is one of four elements of the marketing mix, along with pricing, product,  and promotion— “the four Ps,” as they are called when distribution  is bent over backwards and called “place.”

The idea of the marketing mix comes from the 1950s and early 1960s, the heyday of the Mad Men and marketing firms whose professions were seeing a new level of professionalism and inter-industry discussion to match the new revenue streams provided by television. Marketer  Jerome McCarthy, author  of the influential textbook Basic Marketing, was the first to propose the four Ps as a solution to the suggestion that there should be something  recipe-like underlying  marketing  decisions. In their brevity and alliteration, the four Ps are themselves  a very marketable  idea, a catchy notion. Naturally the notion lends itself to expansion, and some marketing texts or gurus may add to the Ps—packaging, personnel, premium, et cetera.

The best  way to  define the  marketing  mix is by reverse engineering: that is, the primary end of marketing is the optimization  of the marketing mix, and so  therefore  that  which  must  be  optimized  is the marketing  mix. The product,  of course, is the good or service, and may be improved or optimized  in all sorts of ways depending on its nature; the price must fit the product’s place in the market, while occupying a comfortable position relative to the customer’s ability and  the  supplier’s necessity; promotion encompasses advertising, public relations,  word of mouth, and point of sale. The use of the term mix here does not mean  that  these elements  change in relation  to each other, nor do they have a mathematical  relationship to each other as in a “recipe”—that is, there is no element that scales, the way flour does to sugar when doubling a cookie recipe. Changing the price in the marketing mix does not necessarily impact the other elements, and certainly does not represent  a quantity to remove from other elements.

Channels

There are different possible channels of distribution, and a product  very often (but not always) has more than one. Beginning with the channel with the fewest intermediaries, there are direct sales made by the producer—which encompasses everything from farmers selling goods on their farm to a home business selling goods on eBay or through  an online store. There are agents  selling goods on the  producer’s  behalf, such as in a consignment  shop or literary agents brokering deals with publishers. Wholesalers buy from the producer and resell to retail locations. Retailers sell to consumers (and may deal with a wholesaler, an agent, or directly with the producer).

Franchising  impacts  the distribution  channels, as when a franchise  restaurant prepares  food at some central location, selling it to the individual franchises to be cooked  or reheated  for sale to the  customer. Even when all food is prepared  from scratch on site, if the recipes originate with the franchising company there  is some sense in which the product  has been distributed  to the franchisee  before being resold to the customer;  this is true  too of service franchises, like gyms, salons, and other businesses where a process, concept,  or even just a brand  name originates with the franchiser and is sold to the franchisee.

The question of how many intermediaries  to use in distribution  is an important one for every business, and is decided according to the nature and scale of the business. Although profits are shared with more parties when more intermediaries  are involved, the costs of distribution  are also shared. Marketing and advertising costs can be located at any level of distribution; while in most  cases the producer  is expected  to be principally responsible  for advertising, the producer may expect wholesalers or retailers  to do their  part to support  the product  as well, and this may include exclusivity agreements.

The comic book industry in the 1990s was subject to a great deal of change and shifting fortunes as the typical retail location shifted from the neighborhood newsstand to the comics specialty shop, increasing the importance  of the  comics distributors who worked with those shops (often referred to as the “direct market” in the industry, even though direct sales were not being made  to  customers).  Marvel Comics,  one  of the two big publishers, acquired the comics distributor Heroes World  to use as its exclusive distributor, resulting  in similar moves throughout the industry, amidst a tulip-bulb-like collectors’ mentality that encouraged the creation of distributor-exclusive editions  of comics  with  metallic-ink  covers and  other gimmicks. Eventually, though,  sales faltered to such a degree that  the temporary  bumps  caused by such gimmicks—whether in packaging, like those special ink covers, or in the form of stories about Superman’s death—were necessary to keep revenues healthy.

The principles of distribution  and its optimization apply to  the  transfer  of goods  and  services within a company’s “internal market,” among its myriad departments or locations, as much  as it does to the transfer  of those  products  to customers.  An apparently seamless system can sometimes  become problematic when a factor changes unexpectedly.  When agriculture shifted from small or medium-sized farms to multi-state  businesses, for instance, the new business model tended to call for feed to be produced  in one location, sometimes stored in another,  and then transported to  the  livestock  at  still  another   location—as  opposed  to  the  zero-intermediary system previously employed, wherein a farmer would graze the livestock or raise their feed himself. This system originated when fuel was cheap enough to justify the increased cost invoked by transport, because economies of scale allowed agricultural  businesses to save money in other areas and to profit from lower profit margins due to volume sales. One reason for the rise of food commodity  costs in 2007–08 was the spike in fuel costs, which suddenly doubled the cost of an aspect of this distribution  channel.

Bibliography: 

  1. H. Borden, “The Concept of the Marketing  Mix,” Journal of Advertising Research (v.4, 1964);
  2. Michael Hammer and  James Champy,  Reengineering the Corporation: A Manifesto for Business Revolution (Harper Business Books, 1993);
  3. Robert Lauterborn, “New Marketing Litany: 4 Ps Passe: C Words Take Over,” Advertising Age (October 1, 1990);
  4. Jerome McCarthy, Basic Marketing: A Managerial Approach (Irwin, 2001).

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