Management Research Essay

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Management research reflects the broad, eclectic, interdisciplinary character of both the academic field of management  and management  practice. Research within  management   can  range  widely from  highly quantitative, positivist, and functionalist studies to qualitative,  postmodernist, and  critical  approaches, and to trans disciplinary  work that  transcends  traditional boundaries between different philosophies and methodologies.

Frederick   W.  Taylor  (1856–1915)  is  generally seen as the founding father of the “scientific” strand of  management  research,  epitomizing  the  classical, functionalist  (i.e., where the aim is to improve the  effectiveness of the  functions  of management) approach.   Taylor  used  detailed  time  studies  (in which he would break a particular  job into individual components and measure each to the hundredth of a minute)  in a bid to optimize  shop  floor work and improve  efficiency and worker  productivity  at his employer Bethlehem  Steel. His “scientific management” became  highly popular  in  the  first  two decades of the 20th century,  spearheading  the efficiency movement in America.

The  Taylorist  belief that  all people  are  primarily rational  economic  agents  and  that  quantitative scientific methods  offer the best way to address management problems continued to underpin the subsequently developed quantitative or “rational” management research philosophies and methodologies. For example, statistical methods  of analysis, network  analysis, simulation  techniques,  and  theories of linear and dynamic programming  associated in particular  with operations  research, management science, accounting, and finance began to gain prominence in the 1960s as part of the rise of Systems Rationalism, which drew heavily on Taylorist  principles. Like Taylorites, systems rationalists relied on science in search  for universal  tenets  that  managers  could use to plan, forecast, and boost effectiveness in their work. Quantitative   management   research  methods (including those left behind by Systems Rationalism) are still informed by similar goals.

In contrast  to scientific management  and Systems Rationalism, the Human Relations movement (1925– 55) gave rise to the management  research  focus on social or  “normative” issues  in  employee  behavior and  management.  Elton Mayo (1880–1949)  is normally heralded as the founder of the Human Relations approach.  Mayo was involved in the  observational and  experimental  studies  of worker  productivity  at Western Electric’s Hawthorne  plant and drew on clinical psychology, sociology, and  anthropology  to make sense of the shop floor dynamics. He emphasize the need to research employees’ needs for social belonging  (which  he  saw as more  important than monetary incentives or physical working conditions), so that  managers  could provide appropriate  leadership and generate commitment as a means of improving productivity.

Similarly to the principles of Taylorism in relation to the subsequent “scientific”’ approaches to management,  these research  goals of the Human  Relations school continued  to inform many of the later qualitative, social sciences–oriented research  philosophies and methodologies. For instance, the growing concern in practitioner and consultant  literature  with organizational culture and quality (from 1980s onward) has drawn  inspiration  from  Japanese corporations,   the specific “culture” of which became seen as the key to instilling employee commitment and loyalty and thus improving business performance  and quality.

This  concern   became  translated   into  attempts to analyze corporate cultures in order to enable managers  to  shape  them  by  creating  and  instilling  particular   value  systems   in  their   organizations. This research  agenda has produced  and still underpins  today  a diverse range  of organizational culture-related research  objects  and  management tools—from teamwork, Total Quality Management, empowerment, and self-actualization  to emotional intelligence, organizational storytelling, and organizational spirituality. It typically relies on qualitative or mixed methods of analysis.

One  approach  to management research  voguish particularly  in Europe  is that  called Critical  Management Studies. This Marxist-inspired perspective views management suspiciously as devising dehumanizing methods for controlling workers. Another recent  development  in management research  is the growing interest in trans disciplinary  work, whereby ideas and methods traditionally associated with one research  area  are adopted  by researchers  in other areas. As a result,  management research  can  now transcend the boundaries between different philosophies, specialisms, and methodologies  as well as be located within them.

Bibliography: 

  1. Mark Easterby-Smith, Richard Thorpe, and Paul Jackson, Management Research (Sage, 2008);
  2. Michael M. Harris, Handbook of Research in International Human Resource  Management   (Lawrence  Erlbaum   Associates, 2008);
  3. Peter Bevington Smith, Mark F. Peterson, and David C. Thomas, The Handbook of Cross-Cultural Management Research (Sage, 2008);
  4. Milé Terziovski, Energizing Management Through Innovation and Entrepreneurship: European Research and Practice (Routledge, 2009).

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