Polycentric Essay

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The term polycentric defines a decentralized  organizational orientation having many centers of authority or control.  This term  usually refers to the  assumptions and mind-sets  of top managers and applies to firms with affiliates (or subsidiaries) in several different countries. Polycentric implies that the firm’s conciseness has shifted from a single to a multiple country entity. In international management literature, the concept  is attributed to Howard  Perlmutter,  whose work identifies three  distinctive managerial orientations of internationalizing companies: the ethnocentric,  polycentric,  and  geocentric.  The three  phases are generally considered  to be progressive, whereby a firm begins from  its original, ethnocentric home country  orientation by which  the  focus and  major commitment is to the domestic market and the typical structuring of any international operations  is via an international division to the polycentric  orientation  and possibly to a geocentric  world orientation whereby the firm seeks and deploys resources resulting in an integrated  system  around  the  world that rises above and beyond any national orientation to be truly global.

The polycentric  is very much  a host country  orientation,  dominated  by the  notion  that  the  firm is substantially based in several different countries. According to Perlmutter,  the key difference (or, perhaps, point of transition)  between ethnocentric and polycentric phases is that in the latter the firm begins to identify with the foreign markets in which it now operates.  It assumes  that  host  country  cultures  are distinctive,   making   the   ethnocentric,  centralized, one-size-fits-all approach unfeasible. The polycentric mind-set assumes that local people know what is best for their markets and endeavors to delegate sufficient autonomy  so that subsidiaries are managed as independent  units and country  management  teams have the freedom to run their affairs largely as they see fit.

For  example,  local managers  are  more  likely to understand the tastes of their customers, the realities of the local legal environment,  and the availability of raw materials—so they should be responsible for customizing  the marketing  mix (product  design, price, promotion,  and distribution),  negotiating  their  own contracts, and managing supplier relations at the local level. Also, local managers rather than home country expatriates  are more likely to be given key management  positions.  This view alleviates the  chance  of cultural myopia and is often less expensive to implement  than ethnocentricity, because it needs a lesser reliance on expatriate  managers and less investment in centralized  systems. There are, of course, several drawbacks to the polycentric  approach.  It can limit opportunities for local managers to gain overseas experience  and  thus  limit  career  mobility  for both local and  foreign  nationals.  This can  also result  in headquarters managers  (and staff in general) being isolated from foreign subsidiaries and reduces opportunities for sharing of ideas and resources across the multinational enterprises.

As an example of a polycentric  firm, Charles Hill describes the evolution of Unilever’s foreign subsidiaries into quasi-autonomous operations, or “little kingdoms,” with strong national identities that resist interference  from  corporate  headquarters. In  their study of globalizing law firms, David Brock, Tal Yaffe, and Mark Dembovsky describe how European firms need  to  develop  polycentric  mind-sets  in order  to take advantage of potential benefits of scale and scope—like reputation,  host country support,  extension of product  life cycles, and overseas know-how. Successful transition  to polycentricism  is crucial for the effective implementation of international diversification strategies in these contexts.

The choices of adopting these different world views are shaped by a number of factors such as the circumstances during which the company was formed, stage of development  of international markets,  the  leadership style, administrative  processes, and the organizational  culture,  myths and traditions.  Perlmutter stated that these cultural orientations determine  the way strategic  decisions are made and how the relationship between headquarters and its subsidiaries is shaped.  To  continue  successfully implementing  the firm’s internationalization strategy with a polycentric worldview, the  overseas subsidiaries  need  to  repay the  corporation (and its shareholders)  for the  trust and autonomy.  The multinational corporation looks for a return  on investment  in its foreign subsidiaries, as well as generally good use of the firm’s brands and other intangible assets (like reputation).  Pressures for a more  geocentric  approach  will mount  if the  firm sees the benefit in reducing  subsidiary autonomy  in favor of a more global strategy involving more integration of subsidiary activities and systems.

Bibliography:

  1. “Autonomy of Individuals and Organizations: Towards a Strategy Research Agenda,” International Journal of Business and Economics (v.2/1, 2003);
  2. David M. Brock, Tal  Yaffe, and  Mark  Dembovsky,  “International Diversification  Strategies  and  Effectiveness: A Study  of Global  Law  Firms,”  Journal  of  International   Management  (v.12/4, 2006);
  3. Beth Fisher-Yoshida and Kathy Dee Geller, Transnational Leadership  Development:  Preparing the Next Generation for the Borderless Business World (American  Management  Association,  2009);
  4. Charles L. Hill, International  Business: Competing in the Global Marketplace (McGraw-Hill Irwin, 2009);
  5. Stuart Paterson and David M.  Brock, “The  Development  of Subsidiary Management  Research: Review and Theoretical Analysis,” International  Business Review (v.11/2, 2002);
  6. Howard Perlmutter,  “The Tortuous  Evolution of the Multinational Corporation,”  Columbia  Journal  of World  Business (v.4, 1969);
  7. Lowell Turner and  Daniel B. Cornfield,  Labor in the New Urban Battlegrounds: Local Solidarity in a Global Economy (ILR Press/Cornell University Press, 2007);
  8. Stephen Young and Ana Teresa Tavares, “Centralization and Autonomy: Back to the  Future,”  International  Business Review (v.13/2, 2004).

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