There is relatively little research on strategies and policies to reduce workplace violence. The National Institute for Occupational Safety and Health (NIOSH) has developed a number of prevention strategies primarily for Type I and Type II workplace violence.
Environmental Designs
This strategy includes making accessible small amounts of cash, locked drop safes, and exploring the feasibility of cashless transaction using debit or account cards. Among other features, NIOSH suggests the use of bullet-resistant barriers for high-risk targets, closed circuit cameras, alarms, and body armor.
Administrative Controls
Administrative controls include increasing the number of staff in service and retail businesses, using security guards to monitor more closely the opening and closing of businesses, especially during money drops and pickups, and the movement of employees in and out of the business establishment during regular business hours.
Screening And Selection
One of the most effective ways to prevent workplace violence is to identify offenders during the application process. However, it is not an easy task to accomplish because many organizations do not provide information on violent propensities for fear of lawsuits.
Policies And Procedures
There should be an overall policy that no violence of any type will be tolerated. Organizations should provide an atmosphere of open communication with their employees so that they do not take personal actions to solve their problems.
Training For Supervisors And Employees
Both supervisors and employees should be trained to recognize warning signs of violence in others. In addition, both groups should be trained to know what to do in the event of workplace violence.
Employee Assistance Programs
Another way of preventing violence is through offering counseling services to employees. Although Outplacement Services
Employees who have been released from organizations for workplace violence need to be helped to find other employment. Failure to help a person who feels he or she has been unjustly dismissed may lead to further violence.
Bibliography:
- Duhart, D. T. (2001). Violence in the workplace, 1993–99 (NCJ 190076). Washington, DC: Bureau of Justice Statistics.
- Lynch, J. P. (1978). Routine activity and victimization at work. Journal of Quantitative Criminology, 3, 283–300.
- National Center on Addiction and Substance Abuse. (2000). Report of the United States Postal Commission on a Safe and Secure Workplace. Retrieved from https://searchworks.stanford.edu/view/4550363
- Perone, S. (1999). Violence in the workplace (Research and Public Policy Series No. 22). Canberra: Australian Institute of Criminology.
- University of Iowa Injury Prevention Center. (2001). Workplace violence: A report to the nation. Washington, DC: Author.
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